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A security incident is an event, or series of events, that have the potential to result in a data breach. If personal or commercially sensitive data has been shared in error, it must be reported so the incident can be investigated.

The investigation will look at various factors, including, but not limited to, what has been shared, who it has been shared with, and at what stage it was reported.

When the investigation is complete, the incident may be recategorised as a Data Breach, Near Miss or Non-Incident and the appropriate action will be taken.