An Occupational Health (OH) pre-placement questionnaire is emailed to the candidate when their pre-employment checks are started.
All OH questionnaires are raised through the external provider, Health Partners.
Once the candidate has completed the questionnaire, this will be returned to Health Partners for review.
What happens if the candidate does not have a UK address?
An OH questionnaire cannot be raised with Health Partners if the candidate does not have a UK address. If a candidate does not have a UK address, the OH will be put on hold until they can confirm their UK address.
What happens if further assessment is required?
If the information provided requires further assessment, an appointment will be arranged directly between Health Partners and the candidate. This discussion may require the candidate to provide medical records.
If a candidate does not attend their OH telephone assessment, Health Partners will send HR Shared Services (HRSS) an email advising them that someone did not attend their appointment. HRSS will respond to Health Partners asking them to re-arrange the appointment. Health Partners will then re-arrange a further appointment with the candidate.
Candidates cannot call to re-arrange an appointment until HRSS have confirmed it needs to be re-arranged.
What happens once the OH referral is complete and Health Partners have completed their review?
Health Partners will return the OH referral outcome to HRSS.
If there are no comments, other than a standard Display Screen Equipment (DSE) assessment, HRSS will mark the OH check as complete within Trac.
If there are additional comments that are not a standard DSE assessment, HRSS will email the results to the Recruiting Manager (RM) and update the status of the OH check in Trac to ‘OH recommendations require review’.
What happens when additional comments are sent to the RM?
It is the RM’s responsibility to consider any adjustments to support the candidate joining their team.
If the RM confirms that the candidate is to start in post, they will email HRSS to confirm the recruitment can progress. HRSS will then mark the check as complete within Trac.
It is recommended that the RM seeks further support and guidance from their recruiter, HR Business Partner (HRBP) or workplace adjustments team if the report indicates the candidate has any underlying health conditions that would be considered as a disability or impact their ability to fulfil their new role.
The RM must contact the candidate directly if they are unable to meet the reasonable adjustments. They will also need to email HRSS to confirm whether the offer has been withdrawn.
What happens if the only additional comments are for a standard DSE assessment?
If a DSE assessment is the only recommendation on the candidate's report, this will not be sent to the RM. This is because the DSE assessment is included within the NHSE induction programme.
HRSS will complete and mark the check as ‘Success’ in Trac.
This does not apply if the report contains any other recommendations in addition to a DSE assessment.