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NHS England (NHSE) allow Recruiting Managers (RM), Delegates, Shortlisters and Interviewers to request amendments to Trac vacancies, for example:

  • Updating the Job Description (JD)

  • Amending the Shortlisting / Interview panel

  • Changing the vacancy wording.

Please note: This list is not exhaustive.


Passing ‘Customer Verification’

The CV process for vacancy amendments requires the RM, or their Delegate, to add a note to the vacancy in the Trac system. Shortlisters and Interviewers are only able to add notes to vacancies at specific points in the recruitment process.

Where a RM, Delegate, Shortlister or Interviewer is unable to add a note in Trac, HRSS will send an email to your @nhs.net email account with a code, this code should then be relayed via the telephone or webchat.

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