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HR Shared Services (HRSS) will not accept any non-transactional forms via the Document Transfer Service (DTS) for input into Electronic Staff Record (ESR).

If HRSS receive a form which is non-transactional this may be rejected at DTS (1st line rejection) for inclusion of red cells or incorrect version of form OR be rejected at ESR (2nd line rejection) for being a non-transactional form for input.

Please find below a list of common reasons that forms may be rejected (Please be advised this list is not exhaustive):

  • A red cell has been left blank

  • The wrong version of the form has been sent – The latest form can be found on your local Intranet

  • Incorrect Salary

  • Position – position either not set up or frozen – please follow your Establishment Control process

  • Employee number doesn't match employee name

  • Spread sheet has been sent instead of the correct form – spread sheets are not accepted as transactional forms, please complete the appropriate form.

  • Comments box contains conflicting information to the form

  • Comments box contains information not relevant to form