When an offer letter is emailed to a candidate from their Trac record, the Recruiting Manager (RM) named on the vacancy will be copied into the email.
The RM will also be able to review the ‘Letter Table’ within the candidate’s Trac application which shows:
- type of letter sent (i.e Offer letter, contract),
- date sent,
- whether online acceptance was requested,
- date of letter being accepted by the candidate.
The table can be found within the ‘Offer details’ section of the candidates Trac application.
The Recruitment will have progressed to the ‘Offer Conditional’ stage in Trac once a letter has been sent.
What happens if a letter has been re-issued?
Where a letter has been re-issued, the ‘Letter Table’ will show the ‘Sent date’ of the most recent letter.
Automated system notes are added when a letter is issued and for when the candidate accepts the letter online. You can check the candidate(s) Trac notes for historical letters issued.