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A Subject Access Request (SAR), also known as Right of Access, is a request made by an individual to an organisation for access to personal data held about them. 

Requests can be made verbally or in writing to the HR Shared Services (HRSS) Query team. 

All requests will be responded to within one month, provided all necessary information has been received. Once HRSS has gathered the required details, the request will be passed to the customer SAR contact for review and action. 

Important
Requests may include access to call recordings. This includes:
  • The original call
  • Any internal support or discussions held while the individual was on hold (e.g. contact with the Service Desk)

Further information regarding your data can be found on the Information Commissioner’s Office Website.

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